diff --git a/.github/ISSUE_TEMPLATE.md b/.github/ISSUE_TEMPLATE.md new file mode 100644 index 00000000..353c0bac --- /dev/null +++ b/.github/ISSUE_TEMPLATE.md @@ -0,0 +1,54 @@ +- **What Etcher version are you running?** + +*(You can check this at runtime in the bottom right corner of the application. If you're running Etcher locally, please let us know in which commit or branch you're in.)* + + +- **What operating system and architecture are you running Etcher in?** + +*(For example: Windows 10 x64, OS X 10.11.4 x64, Ubuntu 14.04 x86.)* + + +- **What is the behaviour you're experiencing? How can we reproduce it?** + + +- **Do you have any input on how this can be fixed/improved?** + + +- **Was this happening on a previous version?** + + +- **Do you see any meaningful error information on DevTools?** + +*(You can open DevTools by pressing `Ctrl+Alt+I`, or `Cmd+Alt+I` if you're running OS X.)* + + + +*** + +**If you're having an error when flashing an image to a drive: ** + +*(Feel free to delete this whole section if it doesn't apply.)* + +- **Can you reproduce the issue with a different image or drive?** + + +- **Can you share a link to the exact image you're trying to flash, so we can test it ourselves?** + + +- **At which point of the flashing does the error happens? (right at the beginning, randomly, etc)** + + +- **What was the format of the drive _before_ attempting to flash to it?** + + +*** + +**If Etcher is failing to detect your drive: ** + +*(Feel free to delete this whole section if it doesn't apply.)* + +- **Can you post the output of the script that applies to your operating system from the following list?:** + + - [OS X](https://raw.githubusercontent.com/resin-io-modules/drivelist/master/scripts/darwin.sh) + - [GNU/Linux](https://raw.githubusercontent.com/resin-io-modules/drivelist/master/scripts/linux.sh) + - [Windows](https://raw.githubusercontent.com/resin-io-modules/drivelist/master/scripts/win32.bat)