diff --git a/.github/ISSUE_TEMPLATE.md b/.github/ISSUE_TEMPLATE.md
index 9d003a45..811b0e0a 100644
--- a/.github/ISSUE_TEMPLATE.md
+++ b/.github/ISSUE_TEMPLATE.md
@@ -1,6 +1,11 @@
 - **Etcher version:** 
 - **Operating system and architecture:** 
 - **Image flashed:** 
+- **What do you think should have happened:** <!-- even step by step reproduction process -->
+- **What happened:**
 - **Do you see any meaningful error information in the DevTools?** 
-
 <!-- You can open DevTools by pressing `Ctrl+Shift+I` (`Ctrl+Alt+I` for Etcher before v1.3.x), or `Cmd+Opt+I` if you're on macOS. -->
+
+<!-- issues with missing information will be labeled as not-enough-info and closed shortly -->
+<!-- plase try to include as many influencing elements as possible are you root, does any other process block the device, etc. -->
+<!-- if you find a solution in the meantime thank you for sharing the fix and not just closing / abandoning your issue -->