Getting help with BalenaEtcher
===============================

There are various ways to get support for Etcher if you experience an issue or
have an idea you'd like to share with us.

Documentation
------

We have answers to a variety of frequently asked questions in the [user 
documentation][documentation] and also in the [FAQs][faq] on the Etcher website.


Forums
------

We have a [Discourse forum][discourse] which is open to everyone, so please
come join us :). Drop us a line there and the balena.io staff and community
users will be happy to assist. Your question might already be answered, so take
a look at the existing threads before opening a new one!

Make sure to mention the following information to help us provide better
support:

- The BalenaEtcher version you're running.

- The operating system you're running Etcher in.

- Relevant logging output, if any, from DevTools, which you can open by
  pressing `Ctrl+Shift+I` or `Cmd+Alt+I` depending on your platform.

GitHub
------

If you encounter an issue or have a suggestion, head on over to BalenaEtcher's [issue
tracker][issues] and if there isn't a ticket covering it, [create
one][new-issue].

[discourse]: https://forums.balena.io/c/etcher
[issues]: https://github.com/balena-io/etcher/issues
[new-issue]: https://github.com/balena-io/etcher/issues/new
[documentation]: https://github.com/balena-io/etcher/blob/master/docs/USER-DOCUMENTATION.md
[faq]: https://etcher.io