diff --git a/source/_integrations/xiaomi_miio.markdown b/source/_integrations/xiaomi_miio.markdown index eb097afbfe6..8be081b4ede 100644 --- a/source/_integrations/xiaomi_miio.markdown +++ b/source/_integrations/xiaomi_miio.markdown @@ -72,6 +72,13 @@ you used in the Xiaomi Home App (where you initially setup the device). There ar [this page](https://www.openhab.org/addons/bindings/miio/#country-servers) for the server to use for each country. +## Troubleshooting + +The most common problems are: +- Xiaomi Miio devices do not communicate across subnets/VLANs due to the source address of the UDP packet not belonging to the subnet of the device itself, [more information and solutions](https://python-miio.readthedocs.io/en/latest/troubleshooting.html#discover-devices-across-subnets). +- Roborock vacuums need to be connected to the Xiaomi Home app, not the Roborock app, [more information](https://python-miio.readthedocs.io/en/latest/troubleshooting.html#roborock-vacuum-not-detected). +- Blocking the network access to the device is known to cause intermittent connection issues due to the device's internal software hanging and a watchdog restarting the internal software, [more information](https://python-miio.readthedocs.io/en/latest/troubleshooting.html#intermittent-connection-issues-timeouts-xiaomi-vacuum). + ## Xiaomi Gateway The `xiaomi_miio` gateway integration allows you to control the gateway and its connected subdevices. @@ -1125,12 +1132,6 @@ Set the extra features. | `entity_id` | no | Only act on a specific Xiaomi miIO fan entity. | | `features` | no | Integer, known values are 0 and 1. | -### Troubleshooting `Unable to find device` error messages - -Check if the device is in the same subnet as the Home Assistant instance. Otherwise, you should configure your router/firewall to put this device in the same VLAN as the Home Assistant instance. - -If it's not possible to use VLANs for some reason, your last resort may be using NAT translation, between the IPs. - ## Xiaomi Air Quality Monitor The `xiaomi_miio` Air Quality Monitor is observing your Xiaomi Mi Air Quality Monitor (PM2.5) and reporting the air quality index and other values.