diff --git a/source/_integrations/axis.markdown b/source/_integrations/axis.markdown index a33b0195055..088440a8c8b 100644 --- a/source/_integrations/axis.markdown +++ b/source/_integrations/axis.markdown @@ -53,6 +53,10 @@ If you are having issues and want to report a problem, always start with making If your device is not discovered. On your camera, go to **System Options** -> **Advanced** -> **Plain Configuration**. Change the drop-down box to `network` and click `Select Group`. If `Network Interface I0 ZeroConf` contains the `169.x.x.x` IP address, unchecked the box next to `Enabled` for this section and click `Save`. +### Internet access required for full integration + +If the Axis device does not have internet access, Home Assistant may only display the camera stream. Other entities such as sensors and output controls might not appear. To ensure all device features are available, make sure the camera has internet access during initial setup. + ### Reporting a problem When creating an issue detailing a problem related to the integration make sure to share the device model and firmware as well as prepare logs. Logs might contain sensitive information so make sure to look through it before sharing.