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Update Yale Access Bluetooth with better troubleshooting steps (#27484)

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Co-authored-by: Franck Nijhof <git@frenck.dev>
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J. Nick Koston 2023-05-22 11:45:44 -05:00 committed by GitHub
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@ -50,6 +50,10 @@ These devices do not send updates, but can be locked and unlocked.
- MD-04I (Yale Conexis L1, Yale Conexis L2)
- YRCB-490 (Yale Smart Cabinet Lock)
## Troubleshooting
Lock operation requires setting up an encrypted connection highly sensitive to latency. It is recommended to use a [High-Performance Bluetooth adapter](/integrations/bluetooth/#known-working-high-performance-adapters) or [ESPHome Bluetooth proxy](/integrations/bluetooth/#remote-adapters-bluetooth-proxies) for stable operation.
## Push updates
Some locks only send push updates when they have an active HomeKit pairing. If your lock is not sending push updates, ensure it's paired with a HomeKit using an iOS device or the HomeKit controller integration. The lock cannot be paired via HomeKit Controller and the Yale Access Bluetooth integration on the same Home Assistant instance as they will both try to access the lock simultaneously and fail.
@ -58,18 +62,19 @@ One easy way to fix this is to create a new/second home in the Apple Home app an
Alternatively, call the `homeassistant.update_entity` service to force the integration to update the lock state.
If the lock does not support push updates via advertisements or you want lock operation to be more responsive, you can enable always connected mode. Always connected will cause the lock to stay connected to Home Assistant via Bluetooth, which will use more battery.
## Door Sensors
The lock must be calibrated in the Yale Access App for the door sensors to function correctly. If the door sensor has an unknown state or is not updating, try recalibrating the lock in the app.
## Obtaining the offline key
The offline key and slot number are required to operate the lock. These credentials can be found in multiple places depending on the lock brand and model.
### Yale Access or August Cloud
### Yale Access, Yale Home, or August Cloud
The [August](/integrations/august) integration can automatically provision the offline key if the configured account has the key loaded. You may need to create or use a non-primary existing account with owner-level access to the lock, as not all accounts will have the key loaded.
The [August](/integrations/august) integration can automatically provision the offline key if the configured account has the key loaded. You may need to create or use a non-primary existing account with owner-level access to the lock, as not all accounts will have the key loaded. If the lock was not discovered by Home Assistant when the cloud integration was loaded, reload the cloud integration once the lock has been discovered.
If the offline key can automatically be provisioned, you will not be asked to enter it and the integration should be automatically added, configured and running.