From 1666759357fb6bdecfcee4ecb6567715fb502c46 Mon Sep 17 00:00:00 2001 From: Robert Hillis Date: Sun, 7 May 2023 12:23:55 -0400 Subject: [PATCH] Add section to IMAP for troubleshooting (#27301) --- source/_integrations/imap.markdown | 4 ++++ 1 file changed, 4 insertions(+) diff --git a/source/_integrations/imap.markdown b/source/_integrations/imap.markdown index 2381d71ef7f..dd75a3c182b 100644 --- a/source/_integrations/imap.markdown +++ b/source/_integrations/imap.markdown @@ -61,6 +61,10 @@ The SSL cipher list is an advanced setting. The option is available only when ad +### Troubleshooting + +Email providers may limit the number of reported emails. The number may be less than the limit (10,000 at least for Yahoo) even if you set the `IMAP search` to reduce the number of results. If you are not getting expected events and cleaning your Inbox or the configured folder is not desired, set up an email filter for the specific sender to go into a new folder. Then create a new config entry or modify the existing one with the desired folder. + ### Using events When a new message arrives that meets the search criteria the `imap` integration will send a custom [event](/docs/automation/trigger/#event-trigger) that can be used to trigger an automation.