jeans/home-assistant.io
jeans/home-assistant.io
1
0
Fork 0
mirror of https://github.com/home-assistant/home-assistant.io.git synced 2025-07-24 17:57:14 +00:00
Code Issues Packages Projects Releases Wiki Activity

Matter: troubleshoot 'OTA update didnt work' (#37565)

Browse Source 
* Matter: troubleshoot 'OTA update didnt work'

* Fix typo

* Update source/_integrations/matter.markdown

Co-authored-by: Marcel van der Veldt <marcel.vanderveldt@nabucasa.com>

---------

Co-authored-by: Marcel van der Veldt <marcel.vanderveldt@nabucasa.com>
This commit is contained in:
c0ffeeca7 2025-02-19 16:39:27 +01:00 committed by GitHub
parent a60c732c2b
commit 181e1cb426
No known key found for this signature in database
GPG Key ID: B5690EEEBB952194
1 changed files with 20 additions and 0 deletions
Show Stats Download Patch File Download Diff File Expand all files Collapse all files

20
source/_integrations/matter.markdown
View File

@ -459,6 +459,26 @@ Set up a {% term "Thread border router" %} and synchronize the credentials from
1. Follow the steps on [Turning Home Assistant into a Thread border router](https://www.home-assistant.io/integrations/thread#turning-home-assistant-into-a-thread-border-router).
2. Make sure to Sync the Thread credentials as described in step 3.
### Error "Target node did not process the update file"
#### Symptom
You are trying to update a Matter over Thread device via Home Assistant and see the error "Target node did not process the update file".
#### Cause
Over-the-air (OTA) updates of Matter devices from Home Assistant are not supported with an Apple {% term "Thread border router" %}.
#### Remedy
- If you only have a {% term "Thread border router" %} from Apple, you cannot update the device from Home Assistant.
- If you want to be able to use OTA updates on these devices, you could add another border router, for example by [turning Home Assistant into a Thread border router](/integrations/thread#turning-home-assistant-into-a-thread-border-router).
- If you have a mixture of Apple and other {% term "Thread border routers" %} such as the Home Assistant [OpenThread border router](/integrations/thread#openthread-border-routers), follow these steps:
1. Power down all the Apple {% term "Thread border routers" %}.
2. Wait at least 30 minutes.
3. Try again to update the devices from Home Assistant.
### Unable to commission devices, it keeps giving errors or stops working randomly
#### Symptom