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Update troubleshoot guide

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Paulus Schoutsen 2015-07-19 13:20:41 -07:00
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It can happen that you run into trouble while installing Home Assistant. This page is here to help you figure out the most common problems.
python3: command not found
==========================
**python3: command not found**<br>
Check if Python 3.4 is installed by running `python3 --version`. If it is not installed, [download it here](https://www.python.org/getit/).
No module named pip
===================
**No module named pip**<br>
Pip should come bundled with the latest Python 3 but is ommitted by some distributions. If you are unable to run `python3 -m pip --version` you can install pip by [downloading the installer](https://bootstrap.pypa.io/get-pip.py) and run it with Python 3: `python3 get-pip.py`.
git: command not found
======================
**git: command not found**<br>
Check if Git is installed by running `git --version`. If you are unable to run this command you can install it by following [these instructions](http://git-scm.com/downloads).
Home Assistant Failing to Launch
================================
When you are on Linux, it can happen that the requirements fail to install. If this is the case you can fix this by installing the Python 3 development package. For Debian/Ubuntu this can be done by running `apt-get install python3-dev`.
**No module named 'pytz'**<br>
There is a problem with installing dependencies on the fly. Install the dependencies manually in advance.
Ubuntu 14.04: ... returned non-zero exit status
===============================================
```bash
python3 -m pip install --upgrade pip
python3 -m pip install --upgrade -r requirements.txt
```
**Ubuntu 14.04: ... returned non-zero exit status**<br>
There is a known issue with installing on Ubuntu 14.04 and possibly many other newer Debian based distributions. The venv Python 3.4 package that has been bundled in the apt-get repository are known to be broken. This has been documented [in this bug report](https://bugs.launchpad.net/ubuntu/+source/python3.4/+bug/1290847). If you are encountering an error that looks like the following while creating the virtual environment, you are experiencing this bug.
```bash