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Add known issue introduction (#36821)

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* refoss doc

* refoss doc

* refoss

* refoss

* refoss

* refoss

* refoss
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ashionky 2025-01-20 15:44:17 +08:00 committed by GitHub
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source/_integrations/refoss.markdown
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@ -20,11 +20,8 @@ Integrate Refoss devices into Home Assistant.
## Prerequisites ## Prerequisites
- The device needs to be connected to the local network first. There are two ways to connect devices to the local network: - Devices need to be connected to the local network first.
- Using the Refoss app (download and install the Refoss app on Google Play) to connect devices to the local network. - Devices and Home Assistant must be connected to the same network.
- Using the Web page to connect devices to the local network.
- The computer/mobile phone is connected to the device factory Wi-Fi.
- In the browser, access the address 10.10.10.1, then select the local Wi-Fi needed for device configuration.
- The integration will occupy port: 9989. - The integration will occupy port: 9989.
{% include integrations/config_flow.md %} {% include integrations/config_flow.md %}
@ -39,7 +36,7 @@ Integrate Refoss devices into Home Assistant.
### Discover device ### Discover device
- After integrating Refoss, it will start socket broadcast and Home Assistant will automatically discover Refoss devices under the current LAN. After integrating Refoss, it will start socket broadcast and Home Assistant will automatically discover Refoss devices under the current LAN.
## Entity naming ## Entity naming
@ -67,3 +64,21 @@ Examples:
## Reset device ## Reset device
Long-press the button on the device to reset it. Long-press the button on the device to reset it.
## Troubleshooting
### No devices found on the network
If the Refoss device isn't discovered by Home Assistant automatically, follow these steps:
1. Verify that your Refoss device and Home Assistant are on the same network
2. Enable debug logging for the integration:
```yaml
logger:
logs:
homeassistant.components.refoss: debug
```
3. Restart Home Assistant and attempt to add the integration again
4. Check the logs for messages containing "Discovered devices"
5. If no devices are found, verify:
- Network connectivity
- Device firmware version matches the supported versions listed above