diff --git a/source/_integrations/ezviz.markdown b/source/_integrations/ezviz.markdown
index 36de3c8847b..77ec77c44bf 100644
--- a/source/_integrations/ezviz.markdown
+++ b/source/_integrations/ezviz.markdown
@@ -90,3 +90,7 @@ To enable/disable motion detection, use the Home Assistant built in services.
 | Service data attribute | Description |
 | -----------------------| ----------- |
 | `entity_id` | String or list of strings that point at `entity_id`s of cameras. Use `entity_id: all` to target all. |
+
+## Troubleshooting
+
+- `authentication failed`: The authentication requires an EZVIZ account with two-step verification disabled. Google, Facebook, TikTok, or other Oauth-based accounts will not work.