From 3ab15e4cdb62ea7c3d0adf96015bc77fa49c9edb Mon Sep 17 00:00:00 2001 From: mkmer Date: Fri, 16 Dec 2022 18:00:29 -0500 Subject: [PATCH] Update unifi.markdown (#25315) * Update unifi.markdown * Update unifi.markdown --- source/_integrations/unifi.markdown | 2 ++ 1 file changed, 2 insertions(+) diff --git a/source/_integrations/unifi.markdown b/source/_integrations/unifi.markdown index 6dedac69f17..ac1282cde4b 100644 --- a/source/_integrations/unifi.markdown +++ b/source/_integrations/unifi.markdown @@ -61,6 +61,8 @@ This platform allows you to detect presence by looking at devices connected to a ### Troubleshooting and Time Synchronization +If tracked devices continue to show "Home" when not connect/present and show connected in the UniFi Controller, disable 802.11r Fast Roaming. When enabled, it has been observed on the various UniFi Controller versions, failure to declare disconnected clients. + Presence detection depends on accurate time configuration between Home Assistant and the UniFi Network application. If Home Assistant and the UniFi Network application are running on separate machines or VMs ensure that all clocks are synchronized. Failing to have synchronized clocks will lead to Home Assistant failing to mark a device as home.