diff --git a/source/_integrations/unifi.markdown b/source/_integrations/unifi.markdown index 2d58eb1dd27..d4e267bc63a 100644 --- a/source/_integrations/unifi.markdown +++ b/source/_integrations/unifi.markdown @@ -109,6 +109,8 @@ This platform allows you to detect presence by looking at devices connected to a If tracked devices continue to show "Home" when not connect/present and show connected in the UniFi Controller, disable 802.11r Fast Roaming. When enabled, it has been observed on the various UniFi Controller versions, failure to declare disconnected clients. +Presence detection is not compatible with Client MAC Address Randomization, enabled by default on most modern SmartPhones. This feature will need to be disabled within the client device settings, usually under the settings for the specific network. + Presence detection depends on accurate time configuration between Home Assistant and the UniFi Network application. If Home Assistant and the UniFi Network application are running on separate machines or VMs ensure that all clocks are synchronized. Failing to have synchronized clocks will lead to Home Assistant failing to mark a device as home.