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diff --git a/source/hassio/hassos_faq.markdown b/source/hassio/hassos_faq.markdown new file mode 100644 index 00000000000..22a91ea8e17 --- /dev/null +++ b/source/hassio/hassos_faq.markdown @@ -0,0 +1,58 @@ +--- +title: "Home Assistant OS FAQ" +description: "Frequently Asked Questions for Home Assistant OS" +--- +## Is USB Boot for the Pi4 supported? Is the Pi4 with 8GB RAM supported? + +The bootloader for Home Assistant OS (uboot) does not yet support Pi4 booting from USB. Support is likely a month or two away as of July 2020. + +The Pi4, with 8GB RAM, is similarly waiting for support from upstream. + +## How do I run a specific version of Home Assistant? + +For this you would need to install the [Terminal & SSH add-on][ssh] or use the console +that is available on your device by connecting a keyboard and screen. + +To install the Terminal & SSH add-on, choose **Supervisor**, which is located in the sidebar and then the add-on store. If you don't see it, enable "Advanced Mode" from your profile page. + +Use the web-based terminal or SSH to your Home Assistant system, or connect to the console, and run: + +```bash +ha core update --version=0.XX.X +``` + +Replace 0.XX.X with the version you want. e.g., `0.111.2` + +You can also use a similar command for the operating system: + +```bash +ha os update --version 4.11 +``` + +## Do I need to leave the USB stick connected for Wi-Fi? + +No. The USB "CONFIG" stick is only used to import a network profile to `/etc/NetworkManager/system-connections/` and can be removed. + +## 404 Client Error: Not Found ("no such image: homeassistant/...) + +This error indicates the image, whether for updating to Home Assistant or installing or updating an add-on, was not able to be pulled to your system. This is usually a situation where there is not enough space for the image to be downloaded. The first thing to check for is the available space on your system. + +Please note, if you are running the operating system as a virtual machine; the default VM image is only about 6GB. Many VM users run into this as they have not allocated enough storage. 32 GB is the minimum recommended size. + +You'll need to explore your own system to determine where space has gone. +Using `df -h` in the SSH add-on console to you can quickly check to see if you have space available. + +If there is plenty of space available then you might check to see if you are having network issues that are preventing images being downloaded. + +## Why does the start button for an add-on flash red when I click it? + +If you are looking for more information about add-ons, which won't start or install, navigate to Supervisor > System in the UI and check the logs. + +The logs on this page are the same you would see using `ha logs` in the custom CLI. + +## I'm trying to find my files on the host or SD card. Where are they? + +On a Home Assistant OS install, your files are on the data partition within `/mnt/data/supervisor/`. +On the SD itself, this is an EXT4 partition labeled `hassos-data` + +On a Supervised install, they are in `/usr/share/hassio/`.