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source/_integrations/reolink.markdown
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@ -730,7 +730,7 @@ Prerequisites:
- Test if you can access the camera by its IP address in your browser `https://<your-camera-ip>`. If you cannot, in the [Reolink mobile app, Windows, or Mac client](https://reolink.com/software-and-manual/) ensure at least one of the HTTP/HTTPS ports are enabled under **Settings** > **top camera model box** > **Network Information** > **Advanced** (mobile) or **Settings** > **Network** > **Advanced** > **Port Settings** (PC). See [additional instructions](https://support.reolink.com/hc/en-us/articles/900000621783-How-to-Set-up-Reolink-Ports-Settings/) on the Reolink site.
- On some camera models, the RTMP port needs to be enabled in order for the HTTP(S) port to function properly. Make sure this port is also enabled if you get a `Cannot connect to host` error while one of the HTTP/HTTPS ports is already enabled.
- If the integration and the browser can't connect to the camera even after you enable the HTTP/HTTPS ports, try to create a new user on the camera; that fixes the problem in some cases.
- Using a VLAN or other network restrictions between the Home Assistant device and the Reolink device is possible, but is also know to cause issues when not properly configured. Ensure HTTP (port 80), HTTPS (port 443), RTMP (port 1935), RTSP (port 554), ONVIF (port 8000) and TCP (port 9000) communication is not beeing blocked. When experiancing issues, please first test if moving the Reolink device to the same VLAN as the Home Assistant device and lifting all restrictions between them solves the issue.
- Using a VLAN or other network restrictions between the Home Assistant device and the Reolink device is possible, but is also known to cause issues when not properly configured. Ensure HTTP (port 80), HTTPS (port 443), RTMP (port 1935), RTSP (port 554), ONVIF (port 8000) and TCP (port 9000) communication is not being blocked. When experiencing issues, please first test if moving the Reolink device to the same VLAN as the Home Assistant device and lifting all restrictions between them solves the issue.
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