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more-info pages for unsupported systems (#15229)
Co-authored-by: Franck Nijhof <git@frenck.dev> Co-authored-by: Fabian Affolter <mail@fabian-affolter.ch> Co-authored-by: Kevin Cathcart <kevincathcart@gmail.com> Co-authored-by: Pascal Vizeli <pvizeli@syshack.ch>
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Joakim Sørensen
GitHub
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17
source/more-info/unsupported/container.markdown
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source/more-info/unsupported/container.markdown
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---
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title: "Containers known to cause issues"
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description: "More information on why certain containers marks the installation as unsupported."
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---
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## The issue
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The Supervisor needs to be the only manager of the containers that it manages, unfortunately, some other containers also take on this role. Worst case, those will auto-update the existing containers to development builds without consideration of the channel you have chosen. Because of this, a few containers known to cause issues, have been added to a denylist that will flag your installation as unsupported.
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As stated in [ADR-0014](https://github.com/home-assistant/architecture/blob/master/adr/0014-home-assistant-supervised.md), running additional software on the host is not supported,
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and more containers or other software can be added to the denylist without any notice.
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## The solution
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You will find a list of offending containers in your Supervisor log.
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If you remove all offending containers from your host and then reload the Supervisor, it will no longer be marked as unsupported for this reason.
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source/more-info/unsupported/dbus.markdown
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source/more-info/unsupported/dbus.markdown
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---
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title: "D-Bus issues"
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description: "More information on why missing D-Bus marks the installation as unsupported."
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---
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## The issue
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D-Bus is how the Supervisor does most of the communication with the host,
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without this, multiple things that the Supervisor needs to do will fail.
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## The solution
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If the D-Bus daemon is not running, start it.
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If that does not help, reboot your operating system.
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As a last resort, you need to reinstall the host running the Supervisor
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with one of the supported operating systems, [see instructions here](/more-info/unsupported/os).
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source/more-info/unsupported/docker_configuration.markdown
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source/more-info/unsupported/docker_configuration.markdown
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---
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title: "Docker Configuration"
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description: "More information on why Docker configuration marks the installation as unsupported."
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---
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## The issue
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The Supervisor has some expectations of how the Docker daemon is configured to maintain the stability and performance of the host running the Supervisor.
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The logging driver for the Docker daemon needs to be set to `journald` and the storage driver
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needs to be set to `overlay2`.
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## The solution
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If you are running an older version of our Home Assistant OS, update it to the latest version in the Supervisor panel.
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If you are running Home Assistant Supervised, you need to modify the Docker daemon
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configuration on the host. The configuration is located at `/etc/docker/daemon.json`.
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If that file doesn't exist, you can create it and make sure it at least has the
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following contents:
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```json
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{
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"log-driver": "journald",
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"storage-driver": "overlay2"
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}
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```
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When the Docker configuration file is changed and saved, you need to restart the
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Docker service on the host machine.
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You can also just re-run our [convenience installation script](https://github.com/home-assistant/supervised-installer).
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source/more-info/unsupported/docker_version.markdown
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source/more-info/unsupported/docker_version.markdown
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---
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title: "Docker Version"
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description: "More information on why Docker version marks the installation as unsupported."
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---
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## The issue
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The version that is needed by the Supervisor, depends on the features it needs
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for it to work properly.
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The current minimum supported version of Docker is: `19.03.0`.
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However, the future set changes and improves over time and therefore, the minimal
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required version may change in the future. When that happens, it will be communicated
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before we publish a version that will require you to upgrade Docker.
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## The solution
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If you are running an older version of our Home Assistant OS, update it the
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supervisor panel.
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If this is not our Home Assistant OS, you need to manually update Docker on your
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host for instructions on how to do that, check the official
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[Docker documentation](https://docs.docker.com/engine/install/debian/).
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source/more-info/unsupported/lxc.markdown
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source/more-info/unsupported/lxc.markdown
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---
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title: "LXC"
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description: "More information on why LXC marks the installation as unsupported."
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---
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## The issue
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Running the Supervisor in an LXC virtual machine will cause issues both with
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performance and with container management in general. Using LXC in combination
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with the Supervisor is not supported.
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## The solution
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You need to reinstall the host operating system that runs the Supervisor,
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for instructions on how to prosed with that [have a look here](/more-info/unsupported/os).
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source/more-info/unsupported/network_manager.markdown
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source/more-info/unsupported/network_manager.markdown
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---
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title: "Network Manager"
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description: "More information on why the Network Manager marks the installation as unsupported."
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---
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## The issue
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The Supervisor utilizes the Network Manager on the host to offer network information
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to add-ons and to give you the option to manage the network interfaces using the UI
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or via the command-line.
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This requires the the Network Manager to be installed, active
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and in control of at least one network interface on the host.
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## The solution
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If you have not already, install Network Manager on the host.
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When it is installed, you need to make sure it manages at least one interface
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[see the documentation for the network manager](https://wiki.debian.org/NetworkManager).
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Here are some example files that can be used to make the Network Manager control all
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physical interfaces.
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`/etc/NetworkManager/NetworkManager.conf`:
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```txt
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[main]
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dns=default
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plugins=keyfile
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autoconnect-retries-default=0
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rc-manager=file
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[keyfile]
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unmanaged-devices=type:bridge;type:tun;type:veth
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[logging]
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backend=journal
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```
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`/etc/NetworkManager/system-connections/default`:
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```txt
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[ipv4]
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method=auto
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[ipv6]
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addr-gen-mode=stable-privacy
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method=auto
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```
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`/etc/network/interfaces`:
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```txt
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source /etc/network/interfaces.d/*
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auto lo
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iface lo inet loopback
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```
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You can also just re-run our
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[convenience installation script](https://github.com/home-assistant/supervised-installer).
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If you haven't done anything manually with the network on the host, you should just
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re-run the convenience installation script.
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When you have changed your network configuration manually or with the script,
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you should restart the host so the change will be populated to all services that
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needs it.
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source/more-info/unsupported/os.markdown
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source/more-info/unsupported/os.markdown
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---
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title: "Operating System"
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description: "More information on why the OS marks the installation as unsupported."
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---
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## The issue
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There are only two supported operating systems to run the Supervisor on:
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- Home Assistant OS
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- Debian 10 (Buster)
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These operating systems are actively tested and maintained, for use with the Supervisor.
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## The solution
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You need to reinstall the host machine running the Supervisor on one of the supported
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operating systems.
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The best approach here is to take a full snapshot of your current installation
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from the Supervisor panel, then reinstall your host with one of the supported
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operating systems.
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If the host is a virtual machine or a supported board, you can use our [appliance images](/hassio/installation/).
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If not, you can get [Debian from here](https://www.debian.org/) and use our [convenience installation script](https://github.com/home-assistant/supervised-installer). Make sure you make it compliant with [ADR-0014](https://github.com/home-assistant/architecture/blob/master/adr/0014-home-assistant-supervised.md), the convenience script will handle most of that for you.
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When the new host is set up and you can reach the Home Assistant frontend, you can upload and restore the snapshot you made earlier.
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source/more-info/unsupported/privileged.markdown
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source/more-info/unsupported/privileged.markdown
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---
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title: "Privileged"
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description: "More information on why not running with privileged marks the installation as unsupported."
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---
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## The issue
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The Supervisor needs to have privileged access to the docker runtime on your host
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to be able to do everything it needs to do.
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## The solution
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If you are running an older version of our Home Assistant OS, update it the
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supervisor panel.
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If this is not our Home Assistant OS, you need to re-run our
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[convenience installation script](https://github.com/home-assistant/supervised-installer).
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source/more-info/unsupported/systemd.markdown
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---
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title: "Systemd"
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description: "More information on why systemd marks the installation as unsupported."
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---
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## The issue
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The Supervisor uses systemd over DBus to control the Host system and get information.
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Without systemd, we miss a lot of information and functionality.
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## The solution
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You need to reinstall the host running the Supervisor with one of the supported
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operating systems, [see instructions here](/more-info/unsupported/os).
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