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Delete some troubleshooting cases because they were already fixed
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@ -1080,19 +1080,6 @@ To solve the above issue, follow these steps:
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### Missing options at the "active program" and "selected program" entities
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#### Symptom: "On the "active program" and "selected program" entities, I see only one program"
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The "active program" and "selected program" entities show only one program at the available options to choose from.
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##### Description
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This usually happens when the integration has been loaded while the appliance was running a program.
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##### Solution
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1. Stop the program or wait for it to finish
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2. Reload the integration
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#### Symptom: "Although I have options, some programs that are available on the app are not in the list of options at the "active program" and "selected program" entities"
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Some programs that are available to select on the app, on the physical device or in the diagnostics file from the device are missing at the "active program" and "selected program" entities.
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@ -1105,41 +1092,6 @@ If you see programs at the app or the physical device that are missing at the in
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The program key needs to be added to the integration. To help with that, you can open an issue at [aiohomeconnect](https://github.com/MartinHjelmare/aiohomeconnect) about the missing program key.
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### Symptom: "No program available at "active program" and "selected program" entities but diagnostics return one program"
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There are no programs available to select at the "active program" and "selected program" entities, but at the downloaded device diagnostics file, a program is listed.
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Example:
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```json
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{
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"data": {
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"ha_id": "",
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"name": "",
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"connected": true,
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"status": {
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"BSH.Common.Status.OperationState": "BSH.Common.EnumType.OperationState.Run"
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},
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"programs": [
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"A.HomeConnect.Program"
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]
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}
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}
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```
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#### Description
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This issue is a combination of the above issues: the integration was loaded while the appliance was running a program whose key is not recognized by the integration.
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#### Solution
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To get all the programs available:
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1. Stop the program or wait for it to finish
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2. Reload the integration
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To get the program key recognized by the integration, open an issue at [aiohomeconnect](https://github.com/MartinHjelmare/aiohomeconnect) about the missing program key.
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### Symptom: "No programs available at the "active program" and "selected program" entities nor in the diagnostics file"
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There are no programs available to select at the "active program" and "selected program" entities, and the downloaded device diagnostics file does not list any programs.
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