add troubleshooting and removal instructions (#38162)

This commit is contained in:
Michael 2025-03-23 21:59:40 +01:00 committed by GitHub
parent 241b93b659
commit 64f25df87a
No known key found for this signature in database
GPG Key ID: B5690EEEBB952194

View File

@ -170,3 +170,13 @@ This media browser supports multiple Synology Photos instances. `<unique_id>` is
To find the `<album_id>` you need to go to the album in your photos instance, and the id will be in the URL ex: `https://192.168.0.100:5001/#/album/19`, where 19 is the album id. An `<album_id>` of 0 will contain all images.
For performance reasons, a maximum of 1000 images will be shown in the Media Browser.
## Troubleshooting
In any case, when reporting an issue, please enable [debug logging](/docs/configuration/troubleshooting/#debug-logs-and-diagnostics), restart the integration, and as soon as the issue re-occurs stop the debug logging again (_download of debug log file will start automatically_). Further _if still possible_, please also download the [diagnostics](/integrations/diagnostics) data. If you have collected the debug log and the diagnostics data, provide them with the issue report.
## Remove the integration
{% include integrations/remove_device_service.md %}
If you don't use the separate created user anymore (_see [Separate User Configuration](#separate-user-configuration) above_), then remove it from the NAS under to **Control Panel** > **User & Group** > **User**. Don't forget to backup any data from the users home directory, if you want to keep them (_eq. Home Assistant backups_)