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Add some additional help on google assistant trouble shooting (#14156)

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Co-authored-by: Franck Nijhof <git@frenck.dev>
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Joakim Plate 2020-08-05 11:35:34 +02:00 committed by GitHub
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@ -235,7 +235,9 @@ Here are the modes that are currently available:
- dry - dry
- eco - eco
### Troubleshooting the request_sync service ### Troubleshooting
#### 404 errors on request sync
Syncing may fail after a period of time, likely around 30 days, due to the fact that your Actions on Google app is technically in testing mode and has never been published. Eventually, it seems that the test expires. Control of devices will continue to work but syncing may not. If you say "Ok Google, sync my devices" and get the response "Unable to sync Home Assistant" (or whatever you named your project), this can usually be resolved by going back to your test app in the [Actions on Google console](https://console.actions.google.com/) and clicking `Simulator` under `TEST`. Regenerate the draft version Test App and try asking Google to sync your devices again. If regenerating the draft does not work, go back to the `Action` section and just hit the `enter` key for the URL to recreate the Preview. Syncing may fail after a period of time, likely around 30 days, due to the fact that your Actions on Google app is technically in testing mode and has never been published. Eventually, it seems that the test expires. Control of devices will continue to work but syncing may not. If you say "Ok Google, sync my devices" and get the response "Unable to sync Home Assistant" (or whatever you named your project), this can usually be resolved by going back to your test app in the [Actions on Google console](https://console.actions.google.com/) and clicking `Simulator` under `TEST`. Regenerate the draft version Test App and try asking Google to sync your devices again. If regenerating the draft does not work, go back to the `Action` section and just hit the `enter` key for the URL to recreate the Preview.
@ -249,7 +251,19 @@ The `request_sync` service may fail with a 404 if the `project_id` of the HomeGr
4. Generate a new API key. 4. Generate a new API key.
5. Again, create a new project in the [Actions on Google console](https://console.actions.google.com/). Described above. But at the step 'Build under the Actions SDK box' choose your newly created project. By this, they share the same `project_id`. 5. Again, create a new project in the [Actions on Google console](https://console.actions.google.com/). Described above. But at the step 'Build under the Actions SDK box' choose your newly created project. By this, they share the same `project_id`.
### Troubleshooting with NGINX #### 403 errors on request sync
The `request_sync` service may fail with a 403 if the HomeGraph API is not enabled. Go to [Google API Console](https://console.cloud.google.com/apis/api/homegraph.googleapis.com/overview) and verify that HomeGraph API is enabled for your project.
#### 404 errors on report state
If you receive 404 errors linked to reporting state in your log, Home Assistant is reporting state for entities that were never synced to Google. Ask your Google Home to `Sync my devices` or run the service `google_assistant.request_sync`.
#### Error during linking: "Could not update the setting. Please check your connection"
Your fulfillment URL may be invalid or unreachable. Recheck the `Fulfillment URL` as specified in [Manual Setup](#manual-setup) and verify that it's publicly reachable.
#### NGINX
When using NGINX, ensure that your `proxy_pass` line *does not* have a trailing `/`, as this will result in errors. Your line should look like: When using NGINX, ensure that your `proxy_pass` line *does not* have a trailing `/`, as this will result in errors. Your line should look like: