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Reolink troubleshooting static IP (#27299)

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Co-authored-by: Franck Nijhof <git@frenck.dev>
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starkillerOG 2023-05-07 01:23:43 +02:00 committed by GitHub
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@ -207,3 +207,4 @@ However, these cameras can work with this integration through an NVR in which th
- Older firmware versions do not expose the necessary information the integration needs to function. Ensure the camera is updated to the [latest firmware](https://reolink.com/download-center/) prior to setting up the integration. Note that Reolink auto update and check for update functions in the app/windows/web client often do not show the latest available firmware version. Therefore check the version in the [Reolink download center](https://reolink.com/download-center/) online. - Older firmware versions do not expose the necessary information the integration needs to function. Ensure the camera is updated to the [latest firmware](https://reolink.com/download-center/) prior to setting up the integration. Note that Reolink auto update and check for update functions in the app/windows/web client often do not show the latest available firmware version. Therefore check the version in the [Reolink download center](https://reolink.com/download-center/) online.
- Ensure at least one of the HTTP/HTTPS ports is enabled in the [windows](https://reolink.com/software-and-manual/)/web client under `Settings`->`Network`->`Advanced`->`Port Settings`, see [additional instructions](https://support.reolink.com/hc/en-us/articles/900004435763-How-to-Set-up-Reolink-Ports-Settings-via-Reolink-Client-New-Client-) on the Reolink site. - Ensure at least one of the HTTP/HTTPS ports is enabled in the [windows](https://reolink.com/software-and-manual/)/web client under `Settings`->`Network`->`Advanced`->`Port Settings`, see [additional instructions](https://support.reolink.com/hc/en-us/articles/900004435763-How-to-Set-up-Reolink-Ports-Settings-via-Reolink-Client-New-Client-) on the Reolink site.
- On some camera models, the RTMP port needs to be enabled in order for the HTTP(S) port to function properly. Make sure this port is also enabled if you get a `Cannot connect to host` error while one of the HTTP/HTTPS ports is already enabled. - On some camera models, the RTMP port needs to be enabled in order for the HTTP(S) port to function properly. Make sure this port is also enabled if you get a `Cannot connect to host` error while one of the HTTP/HTTPS ports is already enabled.
- Setting a static IP address for Reolink cameras/NVRs in your router is advisable to prevent (temporal) connectivity issues when the IP address changes.