diff --git a/source/_integrations/simplisafe.markdown b/source/_integrations/simplisafe.markdown
index 7b2fddb84a3..59f9fffde74 100644
--- a/source/_integrations/simplisafe.markdown
+++ b/source/_integrations/simplisafe.markdown
@@ -45,6 +45,10 @@ SimpliSafe offers several [monitoring plans](https://support.simplisafe.com/hc/e
## Getting an Authorization Code
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+You must have multi-factor authentication (MFA) enabled on your SimpliSafe account for the below instructions to work. Without MFA enabled, you will never receive the correct authorization code!
+
+
SimpliSafe authenticates users via its web app. Due to technical limitations, there is a manual step when adding the integration. For in-depth guidance, refer to step 6 of [the `simplisafe-python` documentation on authentication](https://simplisafe-python.readthedocs.io/en/latest/usage.html#authentication).
## Services