diff --git a/source/_integrations/opower.markdown b/source/_integrations/opower.markdown index 3f451338262..463b99f38b7 100644 --- a/source/_integrations/opower.markdown +++ b/source/_integrations/opower.markdown @@ -141,3 +141,16 @@ Your **Configure gas consumption** should now look like this: With the above changes your (**{% my config_energy title="Settings > Dashboards > Energy" %}**) page should now look like this: ![Screenshot Energy Configuration](/images/integrations/opower/energy_config.png) + +## Known limitations + +- There is a delay, often for up to a few days, for sensors and statistics to have up-to-date data. +- For some utilities, there are no sensors added by this integration. +- For some utilities, the sensors might disappear or become unavailable at the beginning of your bill period. +- Sensors for typical monthly usage and cost are not populated for accounts younger than a year. +- Many utilities provide granular usage (for example, daily or hourly) but not cost. They only provide cost for billing periods (for example, month). This results in showing 0 for cost. + +## Troubleshooting + +- Before opening an issue, ensure you can access the energy usage section/dashboard on your utility website and verify that the data is up-to-date there. +- In your energy dashboard in Home Assistant, make sure you use the statistics and not the sensors.