diff --git a/source/_addons/ssh.markdown b/source/_addons/ssh.markdown
index 2d4da8096b0..2361e378ab4 100644
--- a/source/_addons/ssh.markdown
+++ b/source/_addons/ssh.markdown
@@ -28,4 +28,10 @@ Configuration variables:
 
 <p class='note'>
 This add-on is not compatible when you installed Hass.io via the generic Linux installer.
+
+If you're coming from Rasbian or similar, use `root` rather than `pi` when connecting via ssh or else you will get this error.
+
+```bash
+Permission denied (publickey,keyboard-interactive)
+```
 </p>