mirror of
https://github.com/home-assistant/home-assistant.io.git
synced 2025-07-19 15:26:59 +00:00
Add troubleshooting for user agreement for roborock (#36760)
* Add troubleshooting for user agreement for roborock * fix formatting * Update source/_integrations/roborock.markdown Co-authored-by: Allen Porter <allen.porter@gmail.com> * tiny tweaks --------- Co-authored-by: Allen Porter <allen.porter@gmail.com> Co-authored-by: c0ffeeca7 <38767475+c0ffeeca7@users.noreply.github.com>
This commit is contained in:
parent
4f6f96800f
commit
af610145d9
@ -227,3 +227,14 @@ target:
|
||||
entity_id: vacuum.s7_roborock
|
||||
|
||||
```
|
||||
|
||||
## Troubleshooting
|
||||
|
||||
### I get a invalid or no user agreement error - but nothing shows up in my app
|
||||
|
||||
Roborock servers require accepting a user agreement before using the API, which may block Home Assistant during setup. Additionally, the Roborock may ask you to re-enter the user agreement, even if you have entered it before. To allow Home Assistant to use the Roborock API, you need to take the following steps:
|
||||
1. Open your Roborock app.
|
||||
2. Open **Profile** > **About Us** > **User Agreement & Privacy Policy**.
|
||||
3. Hit **Revoke authorization**.
|
||||
4. Log back in and accept the policy.
|
||||
5. Reload the Roborock integration!
|
||||
|
Loading…
x
Reference in New Issue
Block a user