From ce0fe77c9e4cde8a76a38295e6b4c44807b2b08d Mon Sep 17 00:00:00 2001 From: Guus Hutschemaekers Date: Mon, 5 Oct 2020 02:17:11 +0200 Subject: [PATCH] Added note on issues due to gateway connection limit (#14875) Co-authored-by: Franck Nijhof --- source/_integrations/maxcube.markdown | 6 ++++++ 1 file changed, 6 insertions(+) diff --git a/source/_integrations/maxcube.markdown b/source/_integrations/maxcube.markdown index f2b91d5d1c6..b70f46cb030 100644 --- a/source/_integrations/maxcube.markdown +++ b/source/_integrations/maxcube.markdown @@ -68,3 +68,9 @@ maxcube: type: integer default: 300 {% endconfiguration %} + +### Problems connecting or setting up + +Due to the connection limits of the eQ-3 MAX! Cube, Home Assistant will not be able to connect to the gateway if another application is still connected. It may result in timeout errors like _Error: timed out You will need to restart Home Assistant after fixing._ and _The following integrations and platforms could not be set up: maxcube Please check your configuration._ + +To prevent these issues, ensure all other applications connecting to the gateway are closed, e.g., the mobile app or the MAX! desktop app (On Windows machines, close from the status bar, it keeps running when you close the browser window).