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Update ZHA reporting issues instructions (#30612)
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@ -611,13 +611,17 @@ LQI (Link Quality Index) values can be hard to interpret for Zigbee. This is bec
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### Reporting issues
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When reporting issues, please provide the following information in addition to information requested by issue template:
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For more details on where and how to report issues, please refer to the [Reporting issues page](/help/reporting_issues/).
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1. Debug logs for the issue, see [debug logging](#debug-logging)
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2. Model of Zigbee radio being used
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When reporting potential bugs related to the ZHA integration on the issues trackers, please always provide the following ZHA/Zigbee-specific information in addition to the information requested by the standard issue template:
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1. Debug logs for the issue, see [debug logging](#debug-logging).
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2. Exact model and firmware of the Zigbee radio (Zigbee Coordinator adapter) being used.
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3. If the issue is related to a specific Zigbee device, provide both the **Zigbee Device Signature** and the **Diagnostics** information.
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- Both the **Zigbee Device Signature** and the **Diagnostics** information can be found under {% my integrations title="**Settings** > **Devices & Services**" %}. Select the **Zigbee Home Automation** integration. Then, select **Configure** > **Devices** (pick your device). Select **Zigbee Device Signature** and **Download Diagnostics**, respectively.
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Note: Please also make sure you give it your best effort to follow the recommended best practices for avoiding both [pairing/connection difficulties](#best-practices-to-avoid-pairingconnection-difficulties) and [Zigbee interference](#zigbee-interference-avoidance-and-network-rangecoverage-optimization), (which helps free up time for developers).
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### Debug logging
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To enable debug logging for the ZHA {% term integration %} and radio libraries, add the following [logger](/integrations/logger/) configuration to `configuration.yaml`:
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