From fda0865b17302fc657febfea818690caa3b1bf3e Mon Sep 17 00:00:00 2001 From: "J. Nick Koston" Date: Sun, 27 Mar 2022 22:18:01 -1000 Subject: [PATCH] Document iOS 12 and earlier causing spontaneous HomeKit unpairing and suggested workaround (#22174) --- source/_integrations/homekit.markdown | 4 ++++ 1 file changed, 4 insertions(+) diff --git a/source/_integrations/homekit.markdown b/source/_integrations/homekit.markdown index 86ecb13c765..3cdd33c7553 100644 --- a/source/_integrations/homekit.markdown +++ b/source/_integrations/homekit.markdown @@ -587,6 +587,10 @@ Pairing works fine when the filter is set to only include `demo.demo`, but fails ### Issues during normal use +#### Bridge spontaneously unpairs + +Multiple users have reported that iOS 12 and earlier devices will spontaneously remove pairings. Ensure all iOS devices that have administrator access to the Home are running iOS 13 or later. If you cannot update the device to iOS 13, disable `Home` in the device iCloud settings. + #### My entity doesn't show up Check if the domain of your entity is [supported](#supported-components). If it is, check your [filter](#configure-filter) settings. Make sure the spelling is correct, especially if you use `include_entities`.