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### Please don't create issues that are not relevant to this project
If you think your problem is related to [motionEye] rather than to motionEyeOS, please consider the [motionEye Issue Tracker](https://github.com/ccrisan/motioneye/issues).
If you think your problem is related to [motion] rather than to motionEye(OS), please consider the [Motion Project Issue Tracker](https://github.com/Motion-Project/motion/issues).
If you're not sure about the nature of your problem or you think the community might help, please consider writing on the [motionEye Google Group](https://groups.google.com/forum/#!forum/motioneye).
### Issue Already Reported
First of all, search through the [list of issues](https://github.com/ccrisan/motioneyeos/issues); someone else might have already reported your issue. If you found it, feel free to contribute to the issue with comments.
### Report New Issue
If your issue hasn't been reported yet, [report it yourself](https://github.com/ccrisan/motioneyeos/issues/new).
If you're using motionEye on a Linux distro rather than motionEyeOS, please switch over to [motionEye's issue tracker](https://github.com/ccrisan/motioneye/issues/).
##### Version And Hardware
Please clearly specify what OS version you are running and on what board. It is also important to know what types of cameras you have attached to your motionEyeOS system.
##### Attach Log Files
In the *Expert Settings* section of the settings panel you will find a few log files that can be downloaded and saved locally to your computer. These log files can help identifying the cause of your issue. You can attach these files to the body of the issue (or to a comment).
##### Attach Screenshot
Don't be afraid to attach some screenshots, if you think your problem can be more easily explained visually. Images can be attached directly to the issue on github.
##### Sensitive Data
Never attach configuration files (the ones found in `/data/etc`) before removing sensitive data from them (e.g. passwords, public IP addresses, etc).