diff --git a/docs/website/support.html b/docs/website/support.html
index 23a5db794f..1a5ce9e225 100644
--- a/docs/website/support.html
+++ b/docs/website/support.html
@@ -24,6 +24,12 @@
 		    use the <a href="http://webchat.freenode.net">Freenode web interface</a>.
 		    When asking for help on IRC, share relevant logs or pieces of code using a code
 		    sharing website.</p>
+
+		  <p>Note that due to excessive spamming on Freenode, the channel can only be
+		    joined if you are a registered user with
+		    <a href="https://freenode.net/kb/answer/registration">Freenode nickserv</a>
+		    service. Follow the instructions to register as a user with a password,
+		    and then join the <code>#buildroot</code> channel.</p>
 		</div>
 	      </div>
 	    </div>