From b033417aa834ea042e98d30d41ab7fb14cfd0449 Mon Sep 17 00:00:00 2001 From: Bortek Date: Thu, 23 Feb 2017 16:10:20 +0100 Subject: [PATCH] updating Issues template --- ISSUE_TEMPLATE | 22 +++++++++++++++++++++- 1 file changed, 21 insertions(+), 1 deletion(-) diff --git a/ISSUE_TEMPLATE b/ISSUE_TEMPLATE index 9e9f95e4b4..eae8cac5b5 100644 --- a/ISSUE_TEMPLATE +++ b/ISSUE_TEMPLATE @@ -2,4 +2,24 @@ PLEASE DO CREATE ISSUES WHICH ARE NOT RELEVANT TO THIS PROJECT. QUESTIONS LIKE "what is the best codec for video" or "Which is best Pi2 or Pi3" ARE NOT RELATED TO THIS PROJECT AND SHOULD BE ASKED ELSWHERE e.g. ON RASPBERRY PI FORUMS. -Please describe your problem here in details. If you have an error message you can paste it here together with the description. +### Issue Already Reported +First of all, search through the [list of issues](https://github.com/ccrisan/motioneyeos/issues); someone else might have already reported your issue. If you found it, feel free to contribute to the issue with comments. + +### Report New Issue +If your issue hasn't been reported yet, [report it yourself](https://github.com/ccrisan/motioneyeos/issues/new). + +If you're using motionEye on a Linux distro rather than motionEyeOS, please switch over to [motionEye's issue tracker](https://github.com/ccrisan/motioneye/issues/). + +##### Version And Hardware + +Please clearly specify what OS version you are running and on what board. It is also important to know what types of cameras you have attached to your motionEyeOS system. + +##### Attach Log Files +In the *Expert Settings* section of the settings panel you will find a few log files that can be downloaded and saved locally to your computer. These log files can help identifying the cause of your issue. You can attach these files to the body of the issue (or to a comment). + +##### Attach Screenshot +Don't be afraid to attach some screenshots, if you think your problem can be more easily explained visually. Images can be attached directly to the issue on github. + +##### Sensitive Data +Never attach configuration files (the ones found in `/data/etc`) before removing sensitive data from them (e.g. passwords, public IP addresses, etc). +