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etcher/SUPPORT.md
Juan Cruz Viotti 9a0fc2c34a docs: revise the SUPPORT.md guide (#590) 
- Remove mention about Gitter channel covering Resin.io as a whole.
- Wrap text as the other documents.
- Move links to the bottom.
- Encourage users to submit OS/Etcher version and DevTools info.

Signed-off-by: Juan Cruz Viotti <jviottidc@gmail.com>
2016-07-24 17:15:26 -04:00

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Getting help with Etcher

There are various ways get support for Etcher if you experience an issue or have an idea you'd like to share with us.

Gitter

We have a Gitter chat room for Etcher which is open to everyone, please come join us :). Drop us a line there and the Resin.io staff and community users will be happy to assist.

Make sure to mention the following information to help us provide better support:

  • The Etcher version you're running.

  • The operating system you're running Etcher in.

  • Relevant logging output, if any, from DevTools, which you can open by pressing Ctrl+Alt+I or Cmd+Alt+I depending on your platform.

GitHub

If you encounter an issue or have a suggestion, head on over to Etcher's issue tracker and if there isn't a ticket covering it, create one.