Document known limitations for Opower (#37759)

* Document known limitations for Opower

* Update opower.markdown

* tiny tweak

---------

Co-authored-by: c0ffeeca7 <38767475+c0ffeeca7@users.noreply.github.com>
This commit is contained in:
tronikos 2025-02-28 21:18:56 -08:00 committed by GitHub
parent 9783a6d258
commit a075f37ce9
No known key found for this signature in database
GPG Key ID: B5690EEEBB952194

View File

@ -141,3 +141,16 @@ Your **Configure gas consumption** should now look like this:
With the above changes your (**{% my config_energy title="Settings > Dashboards > Energy" %}**) page should now look like this:
![Screenshot Energy Configuration](/images/integrations/opower/energy_config.png)
## Known limitations
- There is a delay, often for up to a few days, for sensors and statistics to have up-to-date data.
- For some utilities, there are no sensors added by this integration.
- For some utilities, the sensors might disappear or become unavailable at the beginning of your bill period.
- Sensors for typical monthly usage and cost are not populated for accounts younger than a year.
- Many utilities provide granular usage (for example, daily or hourly) but not cost. They only provide cost for billing periods (for example, month). This results in showing 0 for cost.
## Troubleshooting
- Before opening an issue, ensure you can access the energy usage section/dashboard on your utility website and verify that the data is up-to-date there.
- In your energy dashboard in Home Assistant, make sure you use the statistics and not the sensors.