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Added troubleshooting for 0 devices in home assistant (#24778)

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Co-authored-by: Franck Nijhof <frenck@frenck.nl>
Co-authored-by: Franck Nijhof <git@frenck.dev>
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Mitch Capper (they, them) 2023-01-16 07:50:56 -08:00 committed by GitHub
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source/_integrations/tuya.markdown
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@ -114,6 +114,17 @@ Click the created project to enter the `Project Overview` page and get the `Auth
{% configuration_basic %}
If no devices show up in Home Assistant:
description: >
- First, make sure the devices show up in Tuya's cloud portal under the devices tab.
- In the Tuya IoT configuration cloud portal, you must NOT link your non-developer account under the "Users" tab. Doing so will work, and you can even still add the devices under the devices tab, but the API will send 0 devices down to Home Assistant. You must only link the account under the Devices->"Link Tuya App Account". If it shows up on the users tab, be sure to delete it.
- Your region may not be correctly set.
- Make sure your cloud plan does not need to be renewed (see error #28841002 on this page).
"1004: sign invalid":
description: Incorrect Access ID or Access Secret. Please refer to the **Configuration** part above.