jeans/home-assistant.io
jeans/home-assistant.io
1
0
Fork 0
mirror of https://github.com/home-assistant/home-assistant.io.git synced 2025-07-22 08:46:51 +00:00
Code Issues Packages Projects Releases Wiki Activity

Added troubleshooting for 0 devices in home assistant (#24778)

Browse Source 
Co-authored-by: Franck Nijhof <frenck@frenck.nl>
Co-authored-by: Franck Nijhof <git@frenck.dev>
This commit is contained in:
Mitch Capper (they, them) 2023-01-16 07:50:56 -08:00 committed by GitHub
parent d84a45d7ac
commit c4c6030149
No known key found for this signature in database
GPG Key ID: 4AEE18F83AFDEB23
1 changed files with 11 additions and 0 deletions
Show Stats Download Patch File Download Diff File Expand all files Collapse all files

11
source/_integrations/tuya.markdown
View File

@ -114,6 +114,17 @@ Click the created project to enter the `Project Overview` page and get the `Auth
{% configuration_basic %}
If no devices show up in Home Assistant:
description: >
- First, make sure the devices show up in Tuya's cloud portal under the devices tab.
- In the Tuya IoT configuration cloud portal, you must NOT link your non-developer account under the "Users" tab. Doing so will work, and you can even still add the devices under the devices tab, but the API will send 0 devices down to Home Assistant. You must only link the account under the Devices->"Link Tuya App Account". If it shows up on the users tab, be sure to delete it.
- Your region may not be correctly set.
- Make sure your cloud plan does not need to be renewed (see error #28841002 on this page).
"1004: sign invalid":
description: Incorrect Access ID or Access Secret. Please refer to the **Configuration** part above.